Thursday 19 May 2016

Principles for Surviving a Crisis...but really for any time.



In the mid 1700’s a whirlwind hit the English landscaping scene. That local hurricane was a designer by the name of Lancelot ‘Capability’ Brown. He was responsible for transforming the gardens of over 170 locations. I’m not talking here about just potting a few roses, rather redesigning the look of acres of estate, especially the entire view from the front of the house. He moved mountains of earth before there were bulldozers, uprooted and replanted trees, created lakes where there were none; all in the name of creating natural beauty. Looking at his work today, much of which has survived some 250 years later, it is easy to think that the stunning landscapes he fashioned were the natural thing. Appealing to the eye due to inherent artistic principle, his vistas were designed to stand the test of time. It is one thing to have someone create a garden that has the potential to last, it is another to have it maintained faithfully for 250 years. Today you may be standing on a precipice with your business, staring at a proverbial hole in the ground and wondering how in earth you are going to transform it into a lake, one that lasts a day let alone few years, when you are in the middle of a drought.

The principles that you need are the same now as then. They are the same regardless of your position; whether you find yourself as a CEO, a sole trader, a middle level manager in the private sector, or a government employee. They matter in times of crisis as well as in less stressful situations.

Give an account of your actions and your finances. Be accountable to yourself, to your spouse, to staff, to investors, to the taxman. You are not an island. People need the surety that comes with knowing how things are being run well and that dealings are open and transparent. Accountability keeps you above board in your actions and stops you from unscrupulous dealings that have far greater ramifications.

There needs to be an openness and engagement that comes with accountability. In the current crisis many people are not being paid on time. If you find yourself in this situation with your staff talk to them, let them know what is going on. Do not just leave them second guessing and grumbling. Who knows, part of your solution may come from those you have never bothered to listen to.

You cannot expect what you do not inspect. This is the reverse of you being accountable. Inspect your business; keep tabs on what others are doing. Call out negative behaviours. Just as a garden needs regular weeding so does your business. Inspecting helps you realise where to trim, nurture and fertilise staff. Tighten your belt, keep tabs on your cash flow, plug the leaks.

Look forward and at the same time face current reality. Vision is important. See possibility before it is there. This was one of Mr Brown’s key assets. He could evaluate an estate in an hour on horseback and already have an idea of what could be done. His work was designed with the long term in mind-trees grow over the years and that would need to be taken into account when planning. I would love to see more twenty and fifty year plans coming from our cities, plans that are implementable in the long term and not just changing with a new mayor.

Vision on its own does not pull you into action-it is the comparison of the vision to the current reality that brings about the drive. I have a dripping tap in my house, if I never look at it and realise that it is dripping and wasting water then I will never fix it, it will just keep merrily dripping away.

One of the reasons people refuse to look at the current problem is that it becomes a way of avoiding the work. Digging a garden is hard. Work requires effort regardless of how you look at it. Do the work. There is no point having a solution to your problem and then not actioning it. You will be surprised how many people avoid taking action simply because they talk themselves out of it.

Keep dreaming, keep building, keep digging, keep striving forward one step at a time. Above all do not fall into the trap of doing nothing.

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